Shipping policy

At MIAN MART LIMITED, we deliver premium branding services to clients worldwide. Since our products are digital logo files, there are no physical shipping costs or delivery delays.

1. Delivery Method

All completed logo designs and source files are delivered digitally. Once your project is finalized, we will send a secure download link or a compressed (ZIP) folder directly to the email address provided at checkout (hasimkarimamz@gmail.com).

2. Turnaround Time

We take pride in our efficiency and quality:

  • Initial Concepts: You will receive your first set of logo concepts within 48 to 72 hours of placing your order and completing our design questionnaire.

  • Revisions: Each round of revisions typically takes 24 to 48 hours, depending on the complexity of the requested changes.

  • Final Delivery: Once you officially approve a design, the final high-resolution file package will be delivered within 24 hours.

3. International Delivery

Because our service is 100% digital, we proudly serve businesses globally. There are no customs fees, import taxes, or geographic restrictions. Whether you are in Manchester or anywhere else in the world, delivery is Instant and Free.

4. Digital File Formats

Your "shipping" package will include all industry-standard formats to ensure you can use your logo everywhere:

  • Vector Files: AI, EPS, and SVG (for high-quality printing and signage).

  • Raster Files: High-resolution PNG (transparent) and JPG.

  • Social Media Kit: Pre-sized versions for profiles and banners.

5. Technical Issues

If you do not receive your delivery email within the expected timeframe:

  1. Please check your Spam or Junk folder.

  2. Ensure the email used at checkout is correct.

  3. Contact our support team at +44 7577040797 or hasimkarimamz@gmail.com, and we will resend your files immediately.